At Seraphyx LTD, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.
1. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, email address, phone number, etc.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages viewed, and time spent on the site.
- Transactional Data: Records of purchases, services, or consultations that you request from us.
2. How We Use Your Information
Your personal data may be used for the following purposes:
- To Provide Our Services: We use your information to provide and manage the services you request, such as interior design consultations or projects.
- To Improve Our Website: We analyze usage data to enhance user experience and ensure our website functions correctly.
- Marketing and Communications: If you have opted in, we may send you marketing communications, including promotions and updates about our services. You can unsubscribe from these communications at any time.
- Customer Support: To respond to your inquiries, provide customer support, or address any issues related to our services.
3. Data Sharing and Disclosure
We respect your privacy and do not sell your personal data. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with third-party providers who assist in delivering our services (e.g., payment processors, web hosting services), but only for the purpose of fulfilling our services.
- Legal Obligations: We may disclose your data if required to do so by law or to comply with legal processes, such as court orders.
- Business Transfers: If Seraphyx LTD is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
4. Data Security
We take data security seriously and have implemented measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Data Rights
You have certain rights regarding your personal data, including:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: If any information is inaccurate or incomplete, you have the right to request corrections.
- Right to Erasure: In certain circumstances, you can request that we delete your personal data.
- Right to Object: You may object to the processing of your personal data in certain situations, including for marketing purposes.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist with marketing. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
7. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies before providing any personal information.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal data, please contact us at:
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.
